Microsoft automation

Business apps, workflows, chatbots, portals, and dashboards that remove busywork.

ACustodio helps teams streamline operations with Power Apps, Power Automate, Power Virtual Agents, SharePoint, and Power BI solutions tailored to real business processes.

Microsoft Power Platform workflow architecture using Power Apps, Power Automate, Copilot Studio, SharePoint, Dataverse, SQL, Teams, Outlook, and Power BI
Microsoft stack

Hands-on Power Platform and Microsoft 365 implementation experience.

Power Apps Power Automate Copilot Studio SharePoint Dataverse Power BI Teams Outlook SQL
Expertise

Microsoft ecosystem solutions for daily operations

Microsoft Power Apps

Custom business apps, Dataverse, SQL, SharePoint, APIs, and role-specific experiences.

Power Virtual Agents

AI-driven chatbots, conversation flows, issue resolution, and automated backend actions.

Microsoft SharePoint

Collaboration portals, document management, approval workflows, notifications, and custom web parts.

Power Automate

Email notifications, approvals, data updates, cross-platform integrations, and error-handled flows.

Power BI

Dashboards, data models, KPI monitoring, and visual reporting for actionable insight.

Projects

Automation outcomes built around measurable business impact

Project examples from the original page, reframed into clearer business-result cards.

End-to-End Job Management System
Power Apps, Power Automate, SharePoint, Power BI

End-to-End Job Management System

Reduced processing time by 40% and improved HR data accessibility.

AI Chatbot for Customer Support
Power Virtual Agents, Power Automate

AI Chatbot for Customer Support

Handled 60% of customer queries autonomously and improved response time by 30%.

Performance Dashboard for Sales Teams
Power BI, SQL Database

Performance Dashboard for Sales Teams

Enabled real-time monitoring of sales performance, regions, and revenue trends.

01

Map the process

Identify manual tasks, data sources, approvals, user roles, and reporting needs.

02

Build the solution

Create apps, flows, portals, chatbots, dashboards, and integration logic.

03

Measure and improve

Track outcomes, refine errors, improve adoption, and expand automation safely.

Automation mindset

Connect people, data, approvals, reports, and actions into one smoother workflow.

Power BI dashboard showing automation metrics and outcomes

Focused on secure access, clean data flow, error handling, useful dashboards, and automations that make work easier rather than more complicated.

Microsoft Automation

I am a seasoned professional specializing in Microsoft Automation tools. With hands-on experience in creating intelligent, efficient, and user-centric solutions, I empower businesses to streamline their operations, improve collaboration, and gain actionable insights. My expertise lies in harnessing the power of Microsoft’s ecosystem to deliver impactful solutions tailored to unique business needs.

Expertise

Microsoft Power Apps

• Custom App Development: Designed and deployed user-friendly, scalable apps for diverse business processes, including job management, inventory tracking, and employee onboarding.

• Data Integration: Connected Power Apps with Microsoft Dataverse, SQL databases, SharePoint, and external APIs for seamless data flow.

• Role-Specific Applications: Created role-based access controls to ensure secure and personalized user experiences.

Microsoft Power Virtual Agents

• Chatbot Development: Built AI-driven virtual agents to enhance customer support and automate internal processes.

• Natural Language Processing: Leveraged intuitive conversation flows for efficient issue resolution and user satisfaction.

• Integration with Power Automate: Extended chatbot capabilities by automating backend processes such as ticket creation and data retrieval.

Microsoft SharePoint

• Collaboration Portals: Developed custom SharePoint sites for team collaboration and document management.

• Workflow Automation: Automated approval workflows and notifications to streamline project management and HR processes.

• Custom Web Parts: Enhanced SharePoint functionality with personalized web parts tailored to organizational requirements.

Microsoft Power Automate

• Process Automation: Automated repetitive tasks, including email notifications, data updates, and approval workflows.

• Integration Across Platforms: Connected Power Automate with Microsoft 365, Dynamics 365, and third-party services to unify business operations.

• Error Handling and Optimization: Designed robust workflows with error-handling mechanisms for uninterrupted automation.

Microsoft Power BI

• Data Visualization: Created interactive dashboards and reports that provide actionable insights.

• Data Modeling: Integrated multiple data sources, such as SQL databases, Excel, and online services, to build comprehensive models.

• KPI Monitoring: Built custom visuals for tracking performance metrics and driving data-informed decisions.

Projects

1. End-to-End Job Management System

  • Tools Used: Power Apps, Power Automate, SharePoint, Power BI

  • Overview: Developed a centralized system to manage job postings, candidate applications, and hiring workflows.

  • Outcome: Reduced processing time by 40% and improved data accessibility for HR teams.

2. AI Chatbot for Customer Support

  • Tools Used: Power Virtual Agents, Power Automate

  • Overview: Built a chatbot that handled 60% of customer queries autonomously while escalating complex cases to support staff.

  • Outcome: Improved customer response time by 30% and increased satisfaction rates.

3. Performance Dashboard for Sales Teams

• Tools Used: Power BI, SQL Database

• Overview: Designed dashboards to track sales performance, regional metrics, and revenue trends.

• Outcome: Enabled real-time monitoring and strategic decision-making.


 

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